Refund policy

We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.

Please note: Returns and refunds are only accepted if your product arrives damaged, defective, or has a manufacturing problem. We do not accept returns for change of mind.

Return Eligibility

To be eligible for a return, your item must meet the following criteria:

The item must be damaged, defective, or incorrect upon delivery.
It must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging.
You must provide the receipt or proof of purchase, along with photos or video proof showing the damage or issue.

How to Start a Return

Contact us at trolleytechlb@gmail.com within 2 days of receiving your package to report the issue and request a return.
If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package.
Important: Items sent back to us without first requesting a return will not be accepted.